TOURS.DIGITAL is a virtual tour and 360° photography service. References to "we", "us", or "our" in this policy refer to the operator of tours.digital and its subdomains.
Greece operations: Services provided in Greece are operated under [INSERT LEGAL ENTITY NAME], registered in Greece. Contact: [INSERT EMAIL]
Armenia operations: Services provided in Armenia are operated under [INSERT LEGAL ENTITY NAME — Melikyan Architects or dedicated LLC once established]. Contact: [INSERT EMAIL]
We collect only the minimum data necessary to provide our services:
We do not collect sensitive personal data, payment card details (payments are processed by third-party providers), or data from persons under 18 years of age.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
For visitors and clients interacting with our Greece operations, we process personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):
Contact form and booking data is retained for up to 24 months from the date of last interaction, then deleted.
Client workspace files and hosted tour content are retained for the duration of the hosting period agreed at purchase, plus 30 days. After this period, files are permanently deleted unless a renewal is arranged.
You may request earlier deletion of your data at any time (see Section 7).
Our websites use only essential cookies required for basic site functionality. We do not use advertising cookies, retargeting pixels, or third-party tracking cookies. If we add analytics tools in the future, this policy will be updated and consent will be requested where required by law.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at [INSERT EMAIL]. We will respond within 30 days. EU/EEA residents may also lodge a complaint with their national data protection authority.
We use the following third-party services which may process data on our behalf:
We do not share personal data with these providers beyond what is necessary to deliver the relevant service.
For any privacy-related questions or requests:
Email: [INSERT PRIVACY CONTACT EMAIL]
Greece: [INSERT ADDRESS IF REQUIRED]
Armenia: [INSERT ADDRESS IF REQUIRED]
By booking a service, submitting a contact form, or using any part of the tours.digital platform, you agree to these Terms of Service. If you are booking on behalf of a company or agency, you confirm you have authority to bind that entity.
TOURS.DIGITAL provides the following services:
Service availability may vary by location. Greece-specific services are listed on tours.digital and athens.tours.digital. Armenia-specific services are listed on yerevan.tours.digital.
Greece: Bookings are confirmed upon receipt of payment via Stripe. Prices are listed in EUR and are subject to VAT as follows: +21% VAT for individuals; subject to reverse charge under Article 196 of the EU VAT Directive 2006/112/EC for legal entities outside Greece.
Armenia: Bookings are confirmed upon agreement and receipt of payment. Prices are listed in AMD. [INSERT PAYMENT METHOD AND TAX DETAILS ONCE CONFIRMED WITH ACCOUNTANT.]
Volume discounts apply as stated on the relevant pricing page at the time of booking and are not retroactive.
Completed virtual tours are delivered within 24 hours of the photo shoot, unless otherwise agreed in writing. Delivery means the hosted tour link and any agreed files are made available in the client workspace or sent to the contact email provided at booking.
Delivery timelines may be extended in cases of force majeure, technical issues outside our control, or if the property is not accessible or ready at the time of the scheduled shoot.
The client is responsible for:
We reserve the right to decline or cancel a shoot if the property is not ready or accessible, in which case the cancellation policy in Section 4 applies.
Upon full payment, the client is granted a non-exclusive, non-transferable licence to use the delivered virtual tour content for property marketing purposes, including embedding on websites and sharing via direct link.
TOURS.DIGITAL retains copyright in all delivered content and reserves the right to use completed tours as portfolio examples and for marketing purposes, unless the client requests otherwise in writing at the time of booking.
The client may not resell, sublicense, or transfer the content to third parties without prior written agreement.
Virtual tour hosting is included for 12 months from the date of delivery. After this period, hosted content may be taken offline unless a hosting renewal is arranged. We will endeavour to provide 30 days notice before taking content offline.
We do not guarantee 100% uptime but will use reasonable efforts to maintain service availability. Planned maintenance will be carried out during low-traffic periods where possible.
To the maximum extent permitted by applicable law, TOURS.DIGITAL's liability for any claim arising from the provision of services is limited to the amount paid for the specific service giving rise to the claim.
We are not liable for indirect, consequential, or incidental losses, including lost rental income, failed property transactions, or losses arising from platform downtime.
Greece operations: These terms are governed by the laws of Greece. Any disputes shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.
Armenia operations: These terms are governed by the laws of the Republic of Armenia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Yerevan, Armenia.
The applicable governing law is determined by the subdomain or point of sale through which the service was booked.
We may update this document from time to time. The current version will always be available at tours.digital/terms. Continued use of our services after changes are posted constitutes acceptance of the updated terms. For material changes, we will notify active clients by email where possible.
For any questions regarding these terms:
Email: [INSERT CONTACT EMAIL]
Website: tours.digital
© TOURS.DIGITAL. All rights reserved.